Your privacy is important to us. This page explains exactly what personal data Jadbaaz collects, why we collect it, how it is stored and protected, and what rights you have over your own information. We keep things plain and straightforward — no legal jargon designed to confuse.
Our Commitment
Six things every Jadbaaz player should know about how we handle personal data.
Jadbaaz does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and keep the platform secure. That's it.
All data transmitted between your device and Jadbaaz is encrypted using TLS. Sensitive information including payment details and identity documents is stored with additional encryption layers and access controls.
You have the right to access, correct, and request deletion of your personal data at any time. Jadbaaz will respond to all data requests within 30 days. Contact support to exercise any of your data rights.
Jadbaaz only collects data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed for the platform to function.
Jadbaaz uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences at any time. We do not use cookies to track you across other websites.
If there is ever a data breach that affects your personal information, Jadbaaz will notify you promptly and explain what happened, what data was involved, and what steps are being taken to protect you.
Jadbaaz is an online gaming platform operating at jadbaaz.com. When this privacy policy refers to "Jadbaaz", "we", "us", or "our", it means the company operating the Jadbaaz platform and responsible for processing your personal data.
This privacy policy applies to all users of the Jadbaaz website and mobile application, including registered players, visitors who browse without registering, and anyone who contacts Jadbaaz support. By using the Jadbaaz platform, you acknowledge that you have read and understood this policy.
If you have any questions about how Jadbaaz handles your personal data, you can contact us at any time using the details in Section 12 of this policy. We take privacy seriously and will always respond to genuine enquiries promptly.
Jadbaaz collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors when you make a deposit or withdrawal.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, NID or passport number | Registration form, KYC verification |
| Contact Data | Email address, mobile number | Registration form |
| Financial Data | bKash/Nagad/Rocket number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically on site visit |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically during platform use |
| Communications Data | Support chat logs, emails sent to Jadbaaz | When you contact support |
Jadbaaz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Jadbaaz uses your personal data only for legitimate purposes directly related to operating the platform and fulfilling our legal obligations. We do not use your data for purposes that would surprise you or that you would reasonably object to.
You can opt out of marketing communications from Jadbaaz at any time by clicking the unsubscribe link in any email or by contacting support. Opting out will not affect your ability to use the platform.
Jadbaaz processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Where Jadbaaz relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Jadbaaz does not sell your personal data. We share data only with trusted third parties who need it to help us operate the platform, and only to the extent necessary for that purpose. All third parties who receive your data are required to handle it securely and in accordance with applicable privacy laws.
Jadbaaz will never share your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Your information is not a product.
Jadbaaz uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session security, remember your language preference | No — required for the site to function |
| Analytics | Understand which pages are visited most, how long sessions last, and where errors occur | Yes — via cookie settings |
| Functional | Remember your display preferences and game settings | Yes — via cookie settings |
| Marketing | Track whether you arrived via a promotional link so the correct bonus is applied | Yes — via cookie settings |
Jadbaaz does not use third-party advertising cookies or allow external advertisers to place cookies on the platform. You can manage your cookie preferences at any time through your browser settings. Note that disabling essential cookies will affect your ability to use the Jadbaaz platform.
Jadbaaz retains your personal data for as long as your account is active and for a period after closure as required by law. The specific retention periods depend on the type of data and the legal obligations that apply.
When data is no longer required, Jadbaaz securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical analysis as it can no longer be linked to any individual.
Jadbaaz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure.
Despite these measures, no system is completely immune to security risks. If you suspect your Jadbaaz account has been compromised, contact support immediately and change your password.
As a Jadbaaz player, you have the following rights over your personal data. To exercise any of these rights, contact the Jadbaaz support team. We will respond within 30 days and will not charge a fee for standard requests.
You can request a copy of all personal data Jadbaaz holds about you. We will provide this in a clear, readable format.
If any of your personal data held by Jadbaaz is inaccurate or incomplete, you have the right to have it corrected. Some corrections may require identity verification.
You can request deletion of your personal data. This right is subject to legal retention requirements — Jadbaaz cannot delete data it is legally required to keep.
You can ask Jadbaaz to stop using your data for certain purposes while a dispute or request is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to Jadbaaz processing your data for direct marketing at any time. You can also object to processing based on legitimate interests, though this may affect your ability to use certain features.
The Jadbaaz platform is strictly for adults aged 18 and over. Jadbaaz does not knowingly collect personal data from anyone under the age of 18. If we discover that personal data has been collected from a minor, that account will be closed immediately and all associated data deleted, except where retention is required by law.
If you believe a minor has registered on Jadbaaz, please contact support immediately with as much detail as possible. Jadbaaz takes underage gambling extremely seriously and will act on all credible reports without delay.
Jadbaaz may update this privacy policy from time to time to reflect changes in the law, our data practices, or the platform itself. When we make material changes, we will notify you by email or via an in-platform notification before the changes take effect.
The date at the top of this page shows when the policy was last updated. We encourage you to review this policy periodically. Continued use of the Jadbaaz platform after any update constitutes acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Jadbaaz privacy policy or the way we handle your personal data, please get in touch. We aim to respond to all privacy-related enquiries within 5 business days.
To exercise any of your data rights described in Section 9, please contact support with your account username and a clear description of your request. We may need to verify your identity before processing certain requests to protect your data from unauthorised access.
Email: [email protected] | Support: 24/7 live chat available on the Jadbaaz platform
Jadbaaz is built on trust. Now that you know exactly how we protect your privacy, join thousands of players already enjoying the platform.
18+ only. Please play responsibly. Jadbaaz is committed to player privacy and data security.